1. Certifications - Let prospective employers know the certifications you have achieved. ESPA certification, CompTIA certification, A+, Net+ and the new Strata certificate are all valuable! Certifications let employers know that you are taking the right steps toward starting your new career and that you have a measurable foundation of industry knowledge.

2. Completed trainings - Have you completed a manufacturer product training or other industry trainings? Make sure to include them on your resume. Let employers know you can work with different products and have mastered skills beyond your listed certifications.

3. Soft skills - These skills include your jobsite professionalism and ability to communicate. Though this may seem hard to demonstrate on a resume, it is possible. Double check your resume for spelling and grammar and list references. References can testify to your professionalism and ability to communicate. Include any awards or recognitions you have received in non-industry employment such as “customer service award” or “sales associate of the month” in a retail or food-service job. This says something about how you handle yourself with people.

4. Computer training/experience - Almost every business operates with the help of computers. Let the prospective employer know what programs you are proficient in.

5. Other expertise that could relate to the job - Read though the job description carefully. Are they looking for special skills that you may possess, such as speaking a second language? One resume does not fit every job description; don't be afraid to adjust your resume as needed.